Hand off AWS Billing to the actual experts!

Joining Cloud303's Organization will not affect any of your AWS services. The only change will be the billing mechanism. Instead of AWS billing you directly using your payment method on file, AWS will bill Cloud303, and then we will pass along the charges to you. Please note that there will never be any additional fees or upcharges involved in this process.

Certainly! If you currently maintain your own AWS Organization, you can still do so. Rather than importing an existing AWS account into Cloud303's Organization, we will simply register your Organization Payer Account as an authorized Cloud303 Payer Account. This will allow you to continue using AWS Organization-specific services, such as Control Tower and Identity Center, as usual.

To report an account's resource usage, AWS generates what is known as a Cost and Usage Report (CUR). By default, a linked account's service usage will be reported to the CUR in the Organization Payer Account. That report is then used to create monthly invoices. So aside from billing details, Cloud303 will need to be provided explicit access to each individual linked account in order to process this data.

When creating a new AWS account, you are required to register a payment method on file. This method is used to charge you for AWS service usage on a monthly basis. If you have multiple accounts in an organization, AWS simplifies billing by allowing all charges to go to the organization’s payer account. When you join Cloud303's Organization, the responsibility for payment falls on Cloud303’s payment method at the organization level. We will use AWS Cost and Usage Reports (CURs) to ascertain your actual usage and in turn, we will then invoice you for that amount.

There is no commitment to this program by default. Your AWS accounts will always remain your own, so you are free to leave the program at any time.

AWS credits work the same way whether you are part of an organization or not. You can redeem them in the same way you normally would in the AWS Billing console, so feel free to use them as you need.

We offer a multitude of Proactive and Reactive support through our Managed Services program. Please check out our webpage for more information.

Our support services via chat are available during regular business hours, Monday through Friday, from 9AM to 8PM Eastern Standard Time. If you need to contact us outside of these hours, we will promptly respond to your inquiry on the following business day.

Certainly! Autopay features are available through Cloud303 for your monthly AWS bills as well as any other recurring engagement you have with us, including Managed Services.